Hello ABC Family!
Exciting news! We’re currently implementing a new Electronic Health Records system at our office! Behind the scenes work has been underway for months and the transition is coming VERY SOON as we bring state of the art electronic services to our patients and their families! There are some especially important dates we would like to bring to your attention.
OFFICE SCHEDULE DURING ROLLOUT:
Hello ABC Family!
Exciting news! We’re currently implementing a new Electronic Health Records system at our office! Behind the scenes work has been underway for months and the transition is coming VERY SOON as we bring state of the art electronic services to our patients and their families! There are some especially important dates we would like to bring to your attention.
Monday, 05.17.21 through Friday, 05.21.21- STAFF TRAINING
● Our office will be OPEN!
● Staff training each day from 11am-1pm
● Appointments for sick and urgent concerns and newborn infant care will be available.
● Appointments for well care and non-urgent care will be limited due to staff training.
● Our staff will remain fully available for phone calls, prescriptions refills, general questions and concerns.
● Our patient portal services, unfortunately, will not be available after 05.20.21. Until we get our new patient portal up and running, please call us (910.892.1333) for your healthcare needs.
Monday, 05.24.21 through 05.25.21- SYSTEM CONVERSION WEEK
● Our office will be OPEN!
● Appointments for sick and urgent concerns and newborn infant care will be available.
● Appointments for well care and non-urgent care will not be scheduled due to system unavailability.
● Our staff will remain fully available for phone calls, prescriptions refills, general questions and concerns.
Monday, 05.31.21 & Tuesday, 06.01.21- OFFICE CLOSED
● Our office will be CLOSED for Memorial Day and remaining system conversion and activation work.
Wednesday, 06.02.21 through Friday, 06.04.21- GO LIVE
● Our office will be OPEN! Please bear with our staff as we navigate a totally different work flow in our new system.